Privacy Policy

SMS / Text Messaging

AriCléa, a public-facing brand of Alma Art House LLC, may send SMS text messages to customers who have opted in via our website contact/booking form. Messages may include appointment reminders, confirmations, follow-ups, and promotional offers. Message frequency varies (typically 1–4 messages per month). Message and data rates may apply. To opt out, reply STOP to any message. For help, reply HELP or contact us at info@ariclea.co or (855) 714-1137. We do not share or sell your phone number or SMS consent data to any third party.

SMS consent is captured through a separate, unchecked checkbox on our contact/booking form. Consent is not a condition of purchase. You may withdraw consent at any time by replying STOP to any message, by emailing info@ariclea.co, or by calling (855) 714-1137. Withdrawal of consent does not affect processing already performed lawfully before withdrawal.

Information We Collect

We collect personal information you voluntarily provide when you fill out a contact, inquiry, or booking form, schedule an appointment, purchase artwork or education, enroll in a program, subscribe to communications, or otherwise interact with us. This may include your name, email address, phone number, mailing address, business information, and any message or details you choose to share.

We may also automatically collect technical information such as IP address, approximate location, browser and device type, referring URL, pages viewed, and similar usage data when you visit our website.

For restorative or paramedical tattoo services, you may voluntarily provide health, skin, scar, or surgical information needed for consultation and service delivery. We use such sensitive information only as permitted by applicable law and as reasonably necessary for the service provided.

How We Use Your Information

We may use the information we collect to:

• Provide, administer, and improve our services and appointments
• Process bookings, consultations, purchases, payments, and deposits
• Communicate with you about appointments, projects, and account activity
• Send SMS text messages, email, and other communications where you have consented or as permitted by law
• Send marketing, educational, and promotional communications where permitted
• Measure website and campaign performance and perform analytics
• Protect rights, safety, property, and the integrity of our systems
• Comply with legal obligations and enforce agreements

We do not sell your personal information for money. We do not share or sell your phone number or SMS consent data to any third party.

How We Share Information

We may disclose personal information to vendors and service providers that perform services on our behalf (such as scheduling, payment processing, CRM, email/SMS delivery, hosting, and analytics), to professional advisors where appropriate, to government authorities when legally required, and in connection with a business transfer. We require vendors to use your information only for authorized purposes and to maintain appropriate protections where required by law.

Data Retention & Your Right to Request Deletion

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including legal, tax, accounting, contractual, safety, and operational requirements.

You may request deletion of your personal information, including your phone number and SMS consent, at any time by contacting us at info@ariclea.co or (855) 714-1137. We will process deletion requests in accordance with applicable law. We may retain information that cannot lawfully be deleted, such as records needed to comply with legal obligations, establish or defend legal claims, prevent fraud, or maintain opt-out suppression records.

California residents may have additional rights under the California Consumer Privacy Act, including the right to know, delete, correct, opt out of sale or sharing, and non-discrimination. To submit a request, email info@ariclea.co with the subject line “Privacy Request.”

Security

We use commercially reasonable administrative, technical, and organizational safeguards appropriate to the nature of the information we process. No system is completely secure, and we cannot guarantee absolute security. If a security incident occurs, we will provide notifications required by applicable law.

Children

Our services are intended for adults. We do not knowingly collect personal information from children in violation of applicable law.

Changes to This Policy

We may update this Policy to reflect changes in law, technology, services, or business practices. The updated version will be posted with a revised Last Updated date.

Contact Information

AriCléa, DBA Alma Art House LLC
940 W Chapman Ave, Suite 202
Orange, CA 92868
Website: ariclea.co
Email: info@ariclea.co
Phone: (855) 714-1137

For privacy requests, SMS opt-out, data-rights requests, or deletion requests, contact us using the information above.